About riekereiss

This author has not yet filled in any details.
So far riekereiss has created 24 blog entries.

All New: The Kameha Grand Zurich Guest-App

 Since 29th June 2016 the Kameha Grand Zurich Guest-App is available in the iTunes Store for free. Guests can use the advantages of the app before, during and after their […]

16.08.2016|Hotel, Retail|

What travellers really want

Do you still think that travellers love to go on vacation with their partners? You are completely wrong. A study by Expedia.com and Egencia shows the surprising result.

What is the first thing […]


Changes in the hotel industry

What’s new in the field of travel and tourism and how can hoteliers use these changes at its best?

The hotel industry is again facing profound changes overlooking a year […]


CRM-Suite for the automotive industry

CRM finally arrived in Germany
The markets are saturated and the price determined no longer exclusively the struggle to win the favor of customers. Friendliness, competence, reliability and cleanliness have become […]


Real-time feedback at Deutsche Bahn

1. Idea
In cooperation with Cheil and Deutsche Bahn BHM GROUP developed an app that shall be able to simplify travelling with Deutsche Bahn for passengers with impaired mobility and make […]


4 Tips for In Store Customer Activation

Nowadays, the retail industry is facing huge challenges: online shops and easily comparable and exchangeable services lead to a permanent price war and an ever decreasing customer loyalty. To cope […]


Sales generating features for your app

1. More contact due to registration:
Customer Profiles
Learn everything about your guests. With the registration-function you are enabled to address your messages target-orientated to your guests preferences. Get to know which app-users […]


Gast Digital Keynote

Active reputation-management with iFeedback® increases turn-over. Alexander Bauer, CEO of BHM Media Solutions GmbH, presented how companies can accomplish significant increases in turn-over through use of active reputation-management and feedback from […]


More customer satisfaction thanks to iFeedback®!

Employment of iFeedback®, an innovative system for measuring and improving the service quality, at 10 Esso-stations was a major success. 

For three months customers had the possibility to give feedback about […]