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Your path to loyal customers

Advantages of cloud-based CRM systems

Easy integration

The CRM-system can be integrated easily into your IT environment either self-sufficient or with interfaces.

Flexible solutions

All functions can be combined and will be adjusted to your individual requirements.

More service

Communicate with your customers in the digital world and take advantage of even better service.

iFeedback®- Increase customer satisfaction

  • Receive feedback via smartphone and iPad-terminal
  • Respond to customer feedback in real-time
  • Compare your locations in the online reporting
  • Benefit from high satisfaction and better commissions

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HelpDesk – Recognize the need for action

  • Create tickets with customer complaints
  • Determine priorities and responsibilities
  • Make sure that all tickets are processed
  • Benefit from satisfied customers and more loyalty
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Appointments – Get in touch with customers

  • Give customers the opportunity to book appointments online
  • Integrate the form on homepage, mobile website or app
  • Optimize the workload by enabling the availability
  • Send your customers an automated confirmation

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Ask the expert


“It has become increasingly difficult to adjust to the rapidly changing market. With our iFeedback®-system, though, we are able to gather many customer feedbacks in a short amount of time, to process them and directly initiate service-oriented actions. This has guaranteed an outstanding customer satisfaction for years already.”

Tammo Kayser has been an independent BMW dealer and expert for cloud-based CRM systems. In cooperation with the BHM Media Solutions GmbH he distributes the CRM suite, with the aim to optimize customer service in the automotive industry. Tammo Kayser is always available for a free consultation.

Tammo Kayser
Partner of BHM Media Solutions GmbH

Phone: +49 441 350250-250